FREQUENTLY ASKED QUESTIONS
We are a real stage lighting factory located in Baiyun Distract of China, own over 10 years stage lighting R&D experiences.
mostly products MOQ is 1 piece, as we understand customers may like to try sample firstly in sometimes.
Mostly of our hot selling model we usually keep in stock so can do fast delivery. So if sample or small mount order mostly time are stock available. Official order ready time is around 15-25 days accordign to your order quantities.
TT bank transfer, Western Union, Paysend. Small order need 100% deposit before products, mass order 30%-50% deposit before production and full balance before shipping.
2 years warranty. During warranty if lights happen any problems we will check with you and clear the problems then send freely replace parts asap.If warranty is run out, we will give technical guidance and send spare parts which in charge.
yes, it depends on the order quantities, we can talk the details then
Yes, We accept sample order
Standard package is export carton ( use EPE packed well the lights) and 5 layer cardboard carton
Flight case are optional and acceptable customized
It depends on the shipping way, by express door to door service usually takes 3-7 work days; By air usually take 5-7 days; By sea depends on the area and distance, except Asia, usually takes around 25-40 days.
please share with me your email or whatsApp, we will send to you